CRM Platform Management Services

Get the most out of your CRM platforms with our strategic expertise, technical know-how, and local support

Problems business are suffering

Challenges within any CRM platforms

Marketers only utilize 58% of their stack’s capabilities. This is because:

Lack of technical capability to deal with intensive data migration/integration
Get stuck with IP setup, deliverability issues, and can’t get to customers’ inboxes (for ESPs only)
Prone to frequent system downtime with bugs and issues without timely local support
Lack of subscription strategy to maintain a healthy and reasonable platform cost

Blockers that prevent growth

Although most marketers are well aware of those issues, the things that prevent them from growing are strategic, technical, and local support. As a result, the gap between global CRM tech and local growth remains huge.

How we can help you

Bridge the gap between global tech and local growth

With 9 years of being the best in South East Asia regarding CRM, our mission is to help you fully maximize your return on investment from your CRM stack, by focusing on both growing your revenue and minimizing your costs.

WHY US

We are the best in the region regarding CRM

OUR TECH PARTNERS

We’ve got insights and experience with many global tech platforms

OUR APPROACH

Close the gap between global tech and local expectations

With our experienced local engineering and customer support, we help smoothen the coordination between you and the platform’s remote team, ensuring your new technology and team are ready to go.

Provide proactive and extensive resources for growth

We provide you with vast additional support to maintain the post-implementation stage, including platform training, invoicing process, troubleshooting, etc…

Realize your business plan to accelerate growth

We then evaluate your business objectives and platform performance so as to propose strategic recommendations to utilize your platforms to the fullest, at the same time ensuring you’re spending the least amount of money necessary on your platform while delivering the highest possible return.

More about our services

Account & technical account management

• Campaign oversight
• Campaign setup & management
• Marketing calendar management

Platform management

• Regular platform training
• Platform troubleshooting
• Platform monitoring
• Platform recommendation
• Activate unused features & functions

Strategy & Analysis

• Keyword & ranking research
• In-depth competitor analysis
• SERP analysis
• Backlink analysis

Deliverability (for ESPs only)

• DNS setup
• Domain reputation
• Unsubscribe practice
• Content structuring (HTML or DND)
• URL checking
• List setup & suppression rule
• Review historical performance

Design

• A/B testing design strategy and suggestion

Solutions Engineering

• Database validation
• Database segmentation
• Technical troubleshooting
• Data flow monitoring
• System optimization

Digital Marketing Growth

MARKETING FOUNDATION