customer engagement platform
The insights-led platform, trusted by 1,350+ global brands.
About MoEngage
MoEngage, the insights-led platform, is trusted by 1,350+ global brands like McAfee, Flipkart, and Nestle.
MoEngage’s powerful analytics, personalization, and AI capabilities give you a 360-degree view of your customers and help you create personalized, impactful journeys across all channels.
Why MoEngage ?
With MoEngage, brands achieve lower costs, higher engagement, and smarter decisions, powered by data, automation, and AI.
🏆 Contender: The Forrester Wave™: Real-Time Interaction Management (Q1 2024)
🏆 Strong Performer: The Forrester Wave™ 2023
MoEngage Key Advantages
360° Customer View
Integrates data from all sources to give brands a complete, unified understanding of their customers.
Unified Messaging Engine
Connects promotional and transactional communication in a single system for better insights and lower costs.
AI-Powered Optimization
MoEngage’s AI Agents help marketers create smarter segments, personalised content, and faster campaign launches.
Cross-Channel Orchestration
Enables 1:1 conversations across web, mobile, email, social, and messaging, all from one platform.
Powerful Analytics
Builds dynamic customer profiles with insights on behaviour, preferences, and journeys.
Still have questions?
What is MoEngage?
MoEngage is an insights-led customer engagement platform that helps businesses deliver personalized, multi-channel communication across mobile, email, web, and other digital touchpoints.
What channels does MoEngage support?
MoEngage supports push notifications (mobile & web), in-app messaging, email, SMS, WhatsApp, connectors for channels like Facebook Ads, and on-site messaging.
Can I automate campaigns in MoEngage?
Yes. You can automate communication flows using Flows, MoEngage’s journey builder, to trigger messages based on user actions, events, or conditions.
Does MoEngage allow segmentation?
Yes. You can create audience segments based on user behavior, events, location, device, demographics, and custom attributes.
Can I personalize messages in MoEngage?
Yes. MoEngage offers personalization using dynamic content, user attributes, behavioral data, and product recommendations.
Does MoEngage support A/B testing?
Yes. You can test multiple message variants to identify which performs best for engagement or conversion goals.
Can I track and analyze campaign performance?
Yes. MoEngage provides analytics dashboards showing metrics such as open rates, clicks, conversions, revenue impact, and retention. You can also set custom goals and measure ROI.
Can MoEngage integrate with other tools?
Yes. It integrates with CRM systems, data warehouses, analytics platforms (like Mixpanel and Amplitude), CDPs, and marketing tools. APIs and SDKs are also available for custom integrations.
What is MoEngage’s pricing model?
MoEngage offers flexible pricing based on features, engagement volume, and number of users or messages. It provides a demo and quote-based plans for different business sizes.
Does MoEngage support transactional messages?
Yes. MoEngage can send transactional messages such as order updates, OTPs, and confirmations through push, SMS, email, or WhatsApp.
What’s the difference between push notifications and in-app messages in MoEngage?
Push notifications reach users even when they’re not using your app, while in-app messages appear only when the user is active inside your app.
Can I control message frequency for users?
Yes. MoEngage includes frequency capping, do-not-disturb windows, and user preference settings to prevent over-messaging.
How can I grow my audience with MoEngage?
Use smart opt-in prompts, personalized onboarding flows, and targeted re-engagement campaigns to increase your active users and subscribers.
More About Our Service
WhatsApp Campaign Management Services
Plan, launch, and optimize
high-quality WhatsApp campaigns tailored for local markets.
Marketing Automation Optimization Services
Set up and manage automated flows (e.g. welcome, cart recovery, loyalty) to boost engagement.
Content Creation
Create localized, high-performing
WhatsApp content with clear,
mobile-first messaging.
Account Management
Oversee day-to-day WhatsApp
and CRM activities to ensure consistent performance and growth.
Platform Management Service
Support technical setup, segmentation, and platform QA to keep your WhatsApp system running smoothly.
CRM Strategy and Analysis
Define a clear user journey and targeting approach across WhatsApp and CRM channels to drive retention and ROI.
