Ematic + Gorgias

The ideal Help Desk Solution for Shopify and Magento.

Ematic x Gorgias

Our Partnership

Gorgias is a help desk system for mid-sized e-commerce businesses that have a broad list of integration with popular e-commerce and add-on apps. Gorgias can help to improve your customer satisfaction by consistently assist users, being actively responsive and deliver technical support.

Through this partnership, Ematic team ensures you have a smooth onboarding and get the maximum value out of using the solution.

Helpdesk for eCommerce

Gorgias allows you to manage all of your support, customer service in one place

Personalised experience

You don’t need to manually reply to messages from your customers. Gorgias is able to respond to your customer automatically and take care of their questions.

You don’t need to manually reply to messages from your customers. Gorgias is able to respond to your customer automatically and taking care of their questions.
Manage sales across channels

Manage sales across channels

Track all sales generated by support agents over text messages, social media answers, and live chat conversations on your website.

Respond to customer requests oversocial media

Build customer interaction on your ads and post then deliver them to your website.

Gorgias for Shopify, Magento & BigCommerce

Gorgias for Shopify, Magento & BigCommerce

Gorgias is compatible with popular e-commerce platforms such as Shopify, Shopify Plus, BigCommerce and Magento.

Enhance the functionality of your eCommerce store with the following features:

• Live chat
• Ticketing system
• Macros
• Social Media posts and ads

• Intent and sentiment detection
• Support and revenue statistics
• Multi-store connection

Fully integrated with your eCommerce platforms

Gorgias integrates with your eCommerce platforms seamlessly. You can also contact us to explore more integration options

Interesting to learn more about Gorgias?

Contact us!

Migrate Your Data

Assist during the buying process

We can help to assist during the buying process and manage the billing directly.

Gorgias - Help You Get Started

Help You Get Started

We provide implementation, integration, and platform training at a cost to help you get started.