Digital Marketing Operations Intern

Ematic Solutions is a marketing and technology consultancy that helps B2C companies build a fully integrated, high-ROI digital ecosystem. We are a team of digital marketers, engineers, designers, copywriters, operations specialists, and customer success practitioners spread across the world.

We’re entrepreneurial team players who take personal accountability for our business, our customers and ourselves.

This role offers a unique chance to understand the full spectrum of business functions within the internship period. You’ll gain exposure to various verticals and operations, positioning yourself for a potential transition into a vertical-specific associate role upon graduation.

• Collaborate with our Digital Gurus and be exposed to all our verticals, including Social Media Marketing, SEO, CRM, and Performance Marketing.
• Assist with monitoring key operations processes specific to business verticals to prepare for scaling efforts.

You’ll also have the opportunity to be exposed to real-life business scenarios and learn how to act and think like an entrepreneur during your internship.

Key Responsibilities:

1. Operations Support:
   • Monitor all cards owned by the vertical to ensure updates, RAF (Review-Acknowledgement-Feedback), and +1 processes are happening. Flag inconsistencies to the vertical head and track who is responsible for the card updates or reviews.
   • Monitor Xsell, sales, and growth cards related to assigned verticals.
   • Track and support forecasting processes to the assigned verticals.
2. Onboarding & Training:
   • Ensure onboarding processes for new hires within the business vertical are running smoothly.
   • Provide documentation and support for process improvements and post-mortem reviews.
3. Documentation & Reporting:
   • Maintain up-to-date documentation for processes, strategies, and project post-mortems.
   • Generate insights and reports to assist vertical heads in decision-making.

• Available for a full-time internship (6 months, paid internship).
• Preferably a fresh graduate or final-year student pursuing a Bachelor’s or higher degree in Marketing, Business, or Management at a recognized institution, with good academic achievements.
• A fast and continuous learner in a fast-changing, technology-driven environment.
• Detail-oriented and highly organized are must. 
• Ability to prioritize, multi-task, and perform effectively under pressure.
• A team player who thrives on improvement and collaboration across departments.
• Basic knowledge of Microsoft Office and Google Suite are must. 
• Basic knowledge of Digital Marketing channels (i.e Google/Facebook/SEO) or Digital Marketing Tools (i.e Email Platforms, CRM, Google Analytics) are plus.

• Be exposed to and grow your knowledge across the Digital Marketing ecosystem, including Performance Marketing, SEO, Content Marketing, CRM and more
• Competitive pay with an attractive, long-term compensation model
• A flat and open culture that nurtures entrepreneurism and wants to unlock the best version of you.
• Work with a diverse team of smart people who are also fun after work.
• Opportunity to interact with colleagues from different countries and cultures.